This document provides instructions for managing group members in the GCU MIM portal. Please note that once a user has been added in GCU MIM, it may take up to 2 hours for GCU MIM to provision to Active Directory. Once that happens, the user will need to log off and back on for their account change to take effect.
Locate Security Group (SG) or Distribution Group (DG)
- Navigate to https://mim.gcu.edu/IdentityManagement/default.aspx in Edge.
- Either select “My SGs” or “My DGs” from the left navigation menu, based on what group you will be making changes to.

- Locate the group and select the check box. Select “Add Member” or “Remove Member” based on action requested.

Add Member
- Selecting “Add Member” will bring up the following window. In the “Members” field, add the user’s name and click the green check mark to resolve the name, as indicated by the underline, to show that it found the user.

- Select Next > Submit > OK. The user has been added to the security group.
Remove Member
- Selecting “Remove Member” will bring up the following window. Find the user’s name and place a check mark in the box next to their name.

- Select Next > Submit > OK. The user has now been removed from the security group.
Please reach out to [email protected] if you encounter any issues. IT Support can be contacted at 602-639-7700. Our hours of operation are Monday through Friday 6am - 7pm and Saturday 7am - 12pm.